Returns & Exchanges
At Mixing and Mastering Plugins, we want you to be completely satisfied with your audio gear and software. If your purchase doesn't meet your professional standards, you can return it within 30 days for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Ensure all hardware is placed in its original packaging with all included cables, manuals, and accessories to qualify for a full refund.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or deactivate your software license for digital returns.
Receive Your Refund
Once our technicians inspect the hardware or verify the license deactivation, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing